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Thursday, January 15, 2009

Fail to install Kaspersky Anti-Virus product version 2009 due to "remains" of Anti-Virus AVG8 in the system

Concerning to:
  • Kaspersky Internet Security 2009
  • Kaspersky Anti-Virus 2009

    • Sometimes installation of Kaspersky Anti-Virus version 2009 can be hindered by the "remains" of AVG8 in the system, although AVG8 was successfully removed and the system was restarted.

    Prior to copying the installation files onto the hard drive, the Configuration Wizard checks the computer for third-party software incompatible with Kaspersky Anti-Virus version 2009. The records of AVG8 in the system registry are identified by the Wizard as a fully installed and functioning anti-virus AVG8 although the product has already been uninstalled. As a result the Configuration Wizard asks to manually uninstall the incompatible software and interrupts the installation.

     To resolve the situation you should do the following: 

    • Interrupt the current installation of Kaspersky Anti-Virus version 2009 
    • download the archive avg8.zip 
    • unpack all files from the archive avg8.zip into one folder 
    • run the file KLeaner.exe
    • wait until the utility finishes its work 
    • restart your PC 
    • rerun installation of Kaspersky Anti-Virus version 2009
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